Terms and Conditions
The term Safetyware Sdn. Bhd. or 'us' or 'we' refers to the owner of the website whose registered office is Plot 237, Lengkok Perindustrian Bukit Minyak 3, Bukit Minyak Industrial Estate, 14100 Simpang Ampat, Penang. By accessing the Site, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.
Sales Services Tax (SST)
Safetyware Sdn. Bhd. is a SST registered company. Therefore, all the products will be implemented with 10% SST charges where applicable.
Purchase of Products
The purchase terms apply to all offers and contracts relating to the sale and delivery of Products by us. Therefore, you agree to these Purchase Terms, when you order anything from the website or order anything at any webpage directly connected to the website. When you are placing an order, all the details provided are true and accurate as you are authorized user of the credit or debit card user to place your order. The cost of foreign products and services may fluctuate, therfore all the prices shown are subject to such changes. Once you have checked out and receive the payment confirmation email, you will not be able to make any changes to order. So please make sure that everything that you have selected are correct before proceed to “Confirm Order”.
If there are any problems with your order, we shall contact you in order to clarify it. We reserve the rights to reject any offer purchased by you at anytime. We will take necessary measures to keep all your details and payment secure.There are few rights for buyer's order which we reserve to reject. Non-acceptance of an order might be:
1) Product ordered are out of stock
2) Our inability to obtain authorization of payment
3) Incomplete details given while filling the information
4) Identification of an error within the product information, including price and promotion
5) If there are any fraudulent activities suspected.
The price of the goods or services shall be the price stated in RHINO SHOE website. The price excludes the cost of delivery charges, value added tax, similar tax which the buyer shall be liable to pay to RHINO SHOE in addition to the price. Prices are subject to change without notice. These changes will not affect orders that have already been confirmed and dispatched.
All payments can be made via credit / debit card, and online bank transfer. All the orders with payment failed to be made within 48 hours will be cancelled and items ordered will not be reserved.
The stocks level for all the items are different and the availability will subject to stock availability. We will take action to inform users as soon as possible if the products in your order are not available. In this case, you can choose to replace your order with other items or cancelled the order. If only some of your order products are available with some are out of stocks, this will be explained in your acceptance and dispatch email. While for the payment which had already made, we will credit the balance as store credit for your future purchase and there will be no cash refund. If payment made comes with the combination of payment card and gift card, we will refund anything you paid for the gift card first, then refund the outstanding credit to your score credit.
Our return policy lasts 7 days from the date of delivery. If 7 days have gone by since you received your products and you have not contacted us about any concerns about your order, we, unfortunately, cannot offer you a refund or exchange. Any problems or concerns need to be brought to our attention within this 7 Days. We offer refunds if a product was faulty or broken in shipping.